FAQ & Sales Info
1) Most orders.... will ship in 24-48 hours, if a regular order is going to take longer we will contact you via phone or email. Be sure to include that info to us during checkout. Built Racing engines will take longer so please contact us on ship time. nc_speed@yahoo.com
>>> Due to heavy amount of orders we have to set a deadline for sameday shipping, that time is 12pm EST.. We still can not guranatee sameday but we should be able to handle things if before that time.. Again we only ship Monday through Thursday.
2) Shipping charges...... are compiled by the UPS shipping system.. The actual charges that we will charge will be equal or less due to the way the system configures weights... Built racing engines are figured on a flat rate shipping depending on location in USA.. (See Below) You will notice some items are registered as 0 (zero) weight. These items are under 1 lb. If you just want some gaskets etc, flat items etc. We will ship them USPS at a Flate Rate of $3.00. WE can not guarantee shipping time on these USPS packages.. OR you can specify UPS and we can guarantee a ship time..
>>> Minimum Shipping cost is $3.00 , thats usually a padded envelope mailed on USPS
3) Your Payment....... WE accept Visa, Master Card, Discover, Debit, Pay Pal.
WE No Longer Accept COD's
nc_speed@yahoo.com
*** WE charge your card when the order is shipped unlike some other companies.. The online system does not run your card, we collect it and run it manually in our office for better security for you..
4) Dealer Purchases... Our establish dealers can place their orders just like the public. We will issue discounts when we run your ticket / payment. This store will help you in your sales as well and alert you of all we have to offer and inventory..
5) Inventory.... WE will do our best to keep inventory accuratelly. But we can not guarantee 100% accurancy.. If we have a inventory problem that can not be corrected within 3 days we will contact you.
6) Pay Pal Payments.... We will send refunds on over payments on shipping or discounts due to you..
7) Always Check Our Backlogs before placing a order. This info is listed on our front page.. Paying for faster service will not over ride our backlogs. We will correct the shipping cost and ship at normal rate and time if a backlog exist.
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